On analysis of Vendor Rating for the Period Oct 2014 to March 2015 on Various Parameters like Quality, Delivery, Customer Support, Price and Compliance, TTSL finds that the Starcom Rating is 98.40 % as against the minimum of 90% taken as a benchmark.

Analytics Alert is proving to be a highly cost-effective distribution solution, enabling our staff to run reports simply and easily, and get information in a format that is easier to digest and use.

Our relationship with the Analytics Team has been more than positive, with excellent support and customer service that is second-to-none. The team has a very hands-on approach, taking conceptual realities and translating them into technical solutions. They are true business partners.

This is to put on record a vote of appreciation for the good work that you and your team have been able to help us out with as part of our engagement on the activity of customer demographic data cleansing.

Using Analytics Alert Solution we can now track and monitor maintenance requests, ensuring they meet our customers’ expectations and that we are continuing to deliver excellent service.