An Interactive UI driven Self Service Customer 360 automated platform. Serves as single point of contact for front-end Digital systems, CRM Systems, Business Intelligence, Call Centers, Bots and Mobile Apps to deliver the comprehensive 360° view of the Customer.

Star 360 Platform Offers UI based monitoring control panel to manage the internal processes with suitable reports and dashboards coupled with alerts and notifications.

Our Flagship platform Star360 automates the complete data management to resolve data challenges, be it historical data or the daily increment. Star360 platform uses our powerful data quality engine StarDQ for Data Cleansing, Standardisation and De-duplication. Our Self-Service BI solution StarBI provides all necessary Reporting and Dashboard templates that have been built over years to handle the requirements of various line of business and MIS. StarBI allows you to Discover Trends, Track KPIs and Visualize data.

Star 360 key features

• Sourcing data from multiple databases pertaining to various line of business running in silos.
• Manages the Cleansing, Standardization and Enrichment of data before homogenizing the same with a common reference database, based on fixed and custom rules
• De-Duplicates the Customer records sourced from multiple silos and produces a refined database repository and it is the single source of truth for all Customer related queries. This gives meaningful Customer reference with clustered view, if the given Customer has multiple Customer IDs.
• Collates the connected data pertaining to Customer demographics and transactions into the same database repository to make it as single point of reference about the associated relationships for the searched Customer.